Apprenticeships and housing space-standards set to increase
Housebuilder Berkeley Group has pledged to increase staff-development opportunities and set new minimum standards for rooms as part of its 10-year business plan.
It said 鈥渧ision commitments鈥� it hoped to enact over the next two years included increasing the number of apprenticeships it offered by 50% and more broadly to raise the proportion of staff in formal training from 9% to 14%.
Berkeley said the UK had the smallest properties in Europe and that it would impose a minimum floor-to-ceiling height for habitable rooms in its homes of 2.5 metres, and a minimum room length for principal bedrooms of 2.75 metres in a bid to halt a further squeeze.
It said it would also seek to make all of its new homes fibre-optic-compatible for broadband internet services by 2016.
Berkeley Group managing director Rob Perrins said the commitments were designed to 鈥渓ead and challenge鈥� the market.
鈥淲e need to make new housing so good it鈥檚 a vote-winner,鈥� he said.
Berkeley鈥檚 vision also includes a pledge to increase its customer-satisfaction score to a level higher than that of Apple.
Measured through the Net Promoter Score system, which analyses whether customers are 鈥渄etractors or promoters鈥�, Berkeley said it currently scored 62 against Apple鈥檚 69.
No comments yet